Privacy Policy

We collect information that you provide directly to us, including: • Personal identification information (name, date of birth, nationality) • Passport information • Contact details (email, phone number, address) • Payment information (processed securely through Stripe) • Travel plans and visa application data • Communication history with our support team

We use your information to: • Process your Russia e-visa application • Communicate with you about your application status • Provide customer support • Improve our services • Comply with legal obligations • Prevent fraud and ensure security

We implement industry-standard security measures: • 256-bit SSL encryption for all data transmission • Secure servers with regular security audits • PCI DSS compliance for payment processing • Access controls and employee confidentiality agreements • Regular backups and disaster recovery procedures We are fully compliant with GDPR (General Data Protection Regulation) and other applicable data protection laws.

We use cookies and similar technologies to: • Maintain your session and preferences • Analyze site usage and performance • Provide personalized content • Enable security features You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We work with trusted third-party service providers: • Stripe (payment processing) • AWS/Vercel (hosting and infrastructure) • SendGrid/Mailgun (email delivery) • Google Analytics (usage analytics) These providers have access only to information necessary to perform their functions and are obligated to maintain confidentiality.

Under GDPR and other privacy laws, you have the right to: • Access your personal data • Correct inaccurate data • Request deletion of your data • Object to data processing • Data portability • Withdraw consent To exercise these rights, contact us at info@russia-visas.com.

We retain your data: • For the duration of your application process • For 7 years after application (legal compliance) • Until you request deletion (where legally permissible) Payment data is not stored on our servers; it is handled directly by Stripe.

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place through: • Standard Contractual Clauses (SCCs) • Adequacy decisions • Your explicit consent

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website. Continued use of our service constitutes acceptance of the updated policy.

For privacy-related questions or concerns: Email: info@russia-visas.com Phone: +44 7424 295820 Address: Suite 10153, 5 Brayford Square, London, United Kingdom, E1 0SG Data Protection Officer: info@russia-visas.com